Hey Taz, I can see where you're coming from but a couple of things need clarification IMHO:
startup is painfully slow, especially on older machines. Compared to xp, ubuntu looks like a snail during startup.
I strongly disagree with this. I'm dual-booting XP and Ubuntu, with similar set of apps on both and XP is by far the slowest to boot. It makes sense really, if you're using something like Norton IS on your XP you're looking at an extra 20-30 secs added on to boot time to start with. With ubuntu there isn't any such overhead.
most people don't know how to use linux, so when you want help who are you going to turn to?
If you're an average Joe user chances are you won't need help with the tasks I described, as most Linux distros cater for them quite reliably and also most mainstream Linux apps (like OpenOffice) actually adopt Windows conventions and look. Besides, one of the reasons I recommended Ubuntu is that it has one of the largest and friendliest (by Linux standards) online communities that you can turn to if need be.
online linux "pros" are some of the worst people that have ever existed. When I was a newbie linux user, I went online to ask for help on installing certain programs. I got two 1-liners and a dozen "you're stupid, don't waste our time" answers. The 1-liners absolutely did not help at all and the "you're stupid" answers almost made me stop using linux. I can confidently say that almost everything I know about linux I figured out by myself. So don't expect much help from the online linux community.
You're right up to a point, unfortunately there are a lot of zealots and self-important arseholes in the Linux community and there's also a 'siege mentality' cultivated in certain circles. Having said that, in my experience the Ubuntu community is one of the best ones out there.
It will cost you at least 20 hours trying to figure out how to run basic programs originally written for windows on a linux system. Just don't go there.
I'm not sure what you mean by that. OpenOffice and Picasa look and feel the same in Linux and Windows. Anyone who's ever used Nero won't have any problems burning CDs with Brasero or K3b. Most Linux file managers adopt Windows convention (i.e. two-pane view, context-menu for actions, drag & drop, etc.
For the 'average Joe' doing average tasks the learning curve is minimal.
Case in point, I've recently set-up a relative with Xubuntu. His computer is a Pentium-3, 800 MHz, 128 MB Ram. He's now happily surfing the web, writing his letters and saving his photos on his old relic of a machine!
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